Technology Work Orders*: email TIS Support to submit a claim. Phone messages will take longer to respond to as technicians are often all deployed to sites working with technology and supporting staff.
*If you are an elementary or middle school staff member, have you consulted your site's technology support teacher before submitting a claim?
The Technology & Information Services (TIS) department supports Enterprise Technology Systems in alignment with VCUSD strategic goals and objectives. The responsibilities of the VCUSD Technology and Information Services Department include the following areas: Instructional Technology, Technology Training, Educational and Student Information Systems, Business Applications, Network, Voice/Data/Internet Systems, and Technical Support.
The technology department team is responsible for the management of the infrastructure, which includes managing and configuring routers and switches, and security/virus issues. Responsibilities include:
- Email services
- Voice and communication systems
- Database systems
- Network infrastructures
- Application systems
- Local work stations and printers
- Technology Management & Support
- Manage servers, routers, switches, and software applications
- Print servers
- SQL servers
- Student Information System
- Network Security
- Multimedia and Audio Visual systems
- District website development and support
For technology issues, please e-mail the help desk at email@example.com.